Donor Satisfaction - Charity example
This is an example Donor Satisfaction - Charity survey. This survey includes questions like:
How long have you been a donor to this organization?
How often do you donate to this organization?
How satisfied are you with being kept informed of the use of organization funds?
We hope this will help you create your own Donor Satisfaction - Charity survey. We
have not tested the validitiy or reliability of this survey. However, you may
use this as a starting point to help your own survey instrument. Feel free to
change and edit any of our survey templates to help you get started.
1) How long have you been a donor to this organization?
Select one...
Less than 1 year
1-3 years
4-6 years
7-9 years
10-12 years
More than 12 years
2) How often do you donate to this organization?
Please tell us how satisfied or dissatisfied you are with each of the following. 3) How satisfied are you with being kept informed of the use of organization funds?
4) How satisfied are you with the decisions the organization makes for use of funds?
5) How satisfied are you with your ability to designate what your donation is to be used for?
6) How satisfied are you with the information you receive regarding the use of your donation?
Please tell us how much you agree or disagree with each of the following statements. 7) The donations I have made have been put to the uses for which they were given.
8) The organization provided the information I needed to make a decision on making a donation.
9) The organization effectively communicated its need for donations.
10) The organization contacted me for a donation appropriate for my interests.
11) My questions about donations were answered respectfully and completely.
12) My opinions and ideas are listened to and valued by the organization.
13) I know that the organization will use my gift for the purpose it was intended.
Please tell us how satisfied or dissatisfied you are with each of the following. 14) How satisfied are you with the recognition you receive for being a donor?
15) How satisfied are you with the method by which the organization makes requests for donations?
16) How satisfied are you with the benefits (perks) you receive for being a donor?
17) Overall, how satisfied are you with the relationship between the organization and yourself as a donor?
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